We are committed to protecting and respecting your privacy. This Privacy Policy (this “Policy”) describes how we collect, use and disclose personal information of users of our services, including our Website (our “Site”). Please read this Privacy Policy carefully.
By using our Site, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, do not use our Site. Your use of our Site for the limited and exclusive purpose of reviewing this Policy does not constitute your agreement to this Policy unless you make further use of our Site. This Policy may be updated from time to time.
THIS POLICY DESCRIBES:
- The personal information we collect
- How we collect such information
- How such information is used
- How such information is shared
- How you can contact us
INFORMATION WE COLLECT
We and our third-party service providers may collect and process the following types of personal information about you:
- Name
- Phone number
- Email address
- Social network profile information
- Information we collect when you use our Site, such as your domain name, Internet protocol (IP) address, mobile device model, Internet service provider, Site access times, websites that referred you to us and web pages within our Site that you visit
- Information you communicate to us through our Site, our social media pages or through other means
HOW WE COLLECT INFORMATION
We and our third-party service providers may collect personal information as follows:
- We may collect information you provide when you use our Site, including when you fill in forms on our Site, subscribe to any of our services, complete a survey on our Site, post material to our Site or download content from our Site.
- We may collect information you provide when you contact us by phone, email, text message or messaging application on social media.
- We may collect social network profile information that you have made publicly available through your social network account settings if you choose to access our social media pages or connect or otherwise link to our Site with your own social media page. We also may collect customers’ and public feedback on social media.
- Our Site may use cookies, tracking pixels and other similar technologies to collect information about visitors to our Site. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. A tracking pixel is a graphic that is loaded when a user visits a website or opens an email and is used to track certain user activities.
HOW WE USE THE INFORMATION COLLECTED
We and our third-party service providers may use information collected to:
- Operate, maintain and improve our Site.
- Conduct analytics to help us better understand our customers and improve our products and services.
- Process and manage purchases made by you.
- Respond to your customer service inquiries, post your comments related to our products and services on our social network pages and take other actions in response to your questions, comments or Site activity.
- Communicate with you about special offers, services and promotions that may be of interest to you.
- Help us develop, customize, deliver, support and improve our services.
- Allow you to participate in interactive features of our service when you choose to do so.
- Notify you about changes to our service.
- Conduct market research in order to serve targeted advertisements.
We and our third-party service providers may use the information collected from cookies, tracking pixels and other similar technologies to target advertising to you personally, through online and offline methods including email, display media, video media and direct mail. You may opt out of receiving direct mail from us or our third-party service providers by contacting us here.
When you log in to or visit our Site, your IP address may be combined with other de-identified data (such as a hashed, non-readable email or postal address) and such information may be used by third-party service providers to send ads and materials to you based on your preferences, interests and attributes. Such information may also be combined with aggregate information collected from other users or sources and used by third-party service providers to conduct market research and to better target their advertising. Although you may not opt out of receiving online advertisements generally, you may find out how to opt out of having your online behavior collected by third-party advertisers for advertising purposes. You may visit each ad network's website individually to opt-out and review their privacy policies. Please see our “Third Party Cookies” section below.
DO WE USE 'COOKIES'?
Yes. We and our business partners collect information about your use of our website through cookies. Cookies are information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. Cookies can help to display the information on a website in a way that matches your interests. Most major websites use cookies.
What cookies are used on this Website:
The cookies and other tracking technologies we and our business partners use on this website are broadly grouped into the following categories:
- Essential - Some of the cookies on our website are essential for us to be able to provide you with a service you have requested. These cookies are required to enable our website to work correctly or to comply with applicable law – for example, to allow you to navigate our website and use essential features or to ensure that our website is secure. You may not be able to use our website without these cookies.
- Analytics - We use analytics cookies to helps us understand how users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited the website once each week for three weeks we would count you as three separate users. We would find it difficult to analyze how well our website was performing and improve it without these cookies.
- Functional - We use cookies to improve your experience by remembering your preferences so we know how you like to use our website. Examples of this would be remembering you so that you are served with the same content or to remember you when you come back to the site.
- Social - We use third-party cookies to allow you to share content directly on social networking sites like Facebook and Twitter to improve your experience by remembering your preferences so we know how you like to use our website – for example, if you wanted to “like” or “tweet” about us or our products or services.
- Interest-Based Advertising - You will have noticed that when you visit websites you will be shown ads for products and services you may wish to buy. To try and ensure that the ads you see are relevant to you third party cookies may be used to collect information about the types of things that interest you -- for example, websites you visit and the geography that you are based in. Having these cookies does not increase the number of ads you will be shown, but simply makes the ads you see more relevant. Please see our “Third Party Cookies” section below for more details.
HOW CAN I OPT-OUT OF RECEIVING COOKIES?
If you do not wish cookies to be stored on your machine, you can delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future. For more information on how to delete or disable cookies from your browser please use the “help” function within your browser or alternatively visit https://www.allaboutcookies.org/.
Please note that we can't always control third party cookies stored on your machine from our website and where this is the case you will need to visit the relevant third party's website directly to manage cookies stored on your machine by them. Please see our “Third Party Cookies” section below.
CALIFORNIA AND VIRGINA RESIDENTS: OPT-OUT FROM SHARING PERSONAL INFORMATION
Residents of California and Virginia have the right under certain circumstances to opt out from the sale or sharing of their personal information for purposes of targeting advertising to such persons. The use of certain third-party cookies and other tracking devices on this site may be considered “sharing” under those states’ laws. If you are a resident of California or Virginia and you would like to opt out from the “sharing” of personal information, please visit our “Third Party Cookies” section below.
THIRD PARTIES COOKIES:
Some of the cookies described in the “DO WE USE COOKIES” section above are stored on your machine by third parties when you use our website. Third parties may also read cookies on your browser to collect information or to serve content or advertisements to you. We have no control over these cookies or how third parties use them. They are used to allow that third party to provide a service to us, for example analytics. In some cases, as noted below, they may be used to serve interest-based advertising to you.
For more information on these cookies and how to disable them, please see the Internet Advertising Bureau website at https://www.youronlinechoices.com/ where you will be able to opt-out of receiving Interest-Based Advertising cookies from some of the third parties listed below. You can also click on the links below for each third-party for information on how to opt-out directly with that third-party.
Google
- Analytics - Google provides anonymized data about the visits made to our website.
- User - Google uses cookies to help protect your privacy and help ensure your browsing activities remain safe.
- Interest-Based Advertising - Google tools may also collect data for the purpose of delivering interest-based advertising to you.
For more information and to opt out: https://policies.google.com/privacy#infochoices
Microsoft (Bing)
- Analytics - Microsoft provides anonymized data about the visits made to our website.
- User - Microsoft uses cookies to help protect your privacy and help ensure your browsing activities remain safe.
- Interest-Based Advertising - Microsoft tools may also collect data for the purpose of delivering interest-based advertising to you.
For more information and to opt out: https://choice.microsoft.com
Meta (formerly Facebook)
- Interest-Based Advertising - Meta may use a pixel or other tracking tools to collect data for the purpose of delivering interest-based advertising to you.
For more information and to opt out: https://www.facebook.com/about/privacy/
HOW WE DISCLOSE THE INFORMATION COLLECTED
We and our third-party service providers may share your personal information under the following circumstances:
- We may share your personal information with any member of our group of companies (our subsidiaries and our ultimate parent company and its subsidiaries).
- We may share your personal information with companies that provide services to us, such as credit card processors, website hosts, email vendors and other companies that help us provide our services or our Site.
- We may disclose your personal information in response to legal process, when required to comply with laws, to combat fraudulent or criminal activity, to enforce our agreements, corporate policies and the terms of use of our Site, and to protect the rights, property and safety of our business, our employees, agents, customers or others.
- We may share technical data that we collect about your browsing habits and your device (such as data collected via our cookies, tracking pixels and similar technologies, as discussed above) with third-party service providers and other advertising companies. This enables them and us to better target ads to you and other consumers.
HOW WE DISCLOSE THE INFORMATION COLLECTED
If you have any questions, comments, or requests regarding this Policy, please contact us using the contact information shown on our Site.
We may update this policy from time to time so you may want to check it each time you visit our website.
Last Updated: May 2024
